Company: Campus Advantage
Property: Northgate Lakes
Position Title: Maintenance Technician
Position Type: Full-time / Hourly
Location: On-Site

The Maintenance Technician’s primary responsibility is to preserve the excellent condition and functionality of the property by performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, and amenities meet Campus Advantages standards.

DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service through completion of assigned work orders generated from resident requests for service promptly. This includes after-hours on-call maintenance requests.
• Participates in the on-call rotation with the rest of the Maintenance Team.
• Maintain the physical condition of the property according to Campus Advantage’s Standard Operating Procedures, OSHA, and industry standards.
• Complete interior and exterior work orders including, but not limited to electrical, plumbing, HVAC, drywall repair, painting, appliances, and make readies.
• Preventative apartment maintenance and general repairs of the building's exterior and interior systems
• Assist with maintaining the swimming pool and spa, snow/ice removal, removing debris from the grounds, moving furniture, and unloading/storing supplies.
• Follows procedures for accessing and obtaining materials, supplies, equipment tools, and other items from the property’s maintenance team by tracking inventory used, returning unused items to the established location, and notifying the Maintenance Supervisor about re-ordering needs.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways, and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

ESSENTIAL SKILLS:

• Advanced understanding of general maintenance procedures and techniques.
• Solid understanding of health and safety regulations and practices.
• Strong organizational skills.
• Great eye for detail.
• Excellent communication and interpersonal skills.
• Works well under pressure and meets tight deadlines.
• Computer literate with capability in email, MS Office, and related communication tools.
• Great time management skills.
• Strong problem-solving skills.
• Reliable, self-motivated, and courteous.

QUALIFICATIONS:

• High school diploma or equivalent required
• 2+ years of experience in a similar role preferred; experience in the student housing/multifamily industry highly preferred.
• HVAC, including EPA certification preferred.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear

• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Frequently exposed to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and /or move more than 50 pounds

Compensation and Benefits: This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.

This position is eligible to participate in Campus Advantage’s benefits plan. This includes:

• Competitive and flexible medical, dental, and vision plans
• Competitive 401K match
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Paid vacation time and holidays
• Paid parental leave
• Paid sick leave for all employees
• Summer Friday program for corporate positions
• MOJO monthly team events
• EAP and LifeCare program for employee and family members Paid volunteer time
• Voting leave
• Foundations peer cohort onboarding and mentoring program
• Leadership conferences and workshops
• And more!

About Campus Advantage

Campus Advantage is a real estate investment management firm fostering financially equitable properties across Austin. Since 2003, Campus Advantage has strived to deliver a superior living experience by creating successful communities that provide a rewarding living, learning, and career experience to residents. Together with the support of our talented team of property professionals, Campus Advantage has become one of the leading student housing owners and managers in the country.

Campus Advantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.